Humana Teams with IBM to Offer Watson AI Assistant for Employer Plan Members

Humana is joining forces with IBM to deploy its Watson technology to assist members in better understanding their health benefits.

The insurer will offer the Watson Assistant for Health Benefits to its 1.3 million employer medical plan members and 1.8 million employer dental plan members, the company announced Wednesday.

The tool harnesses a conversational artificial intelligence that can help members track their benefits and coverage, claims, provider referrals and cost information through a rapid chat interface, according to the announcement. Read More: FierceHealthCare

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