‘Alexa, refill my prescription.’ Anthem launches voice-activated health plan assistant

Anthem Blue Cross and Blue Shield in Connecticut has launched its enhanced Anthem Skill program for its medical and dental health plans. Anthem plan holders will be able to order prescription refills and take other health plan actions through Alexa-enabled devices like the Amazon Echo or the Alexa app.

As part of its efforts to provide members with a digital first healthcare experience, Anthem Skill offers 24/7, voice-activated access to their health and dental plan benefit information. Read More: ebn

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