How Healthcare Payors Are Leveraging Voice Apps And Chat Bots

Innovative healthcare payors are exploring new opportunities for using conversational experiences to enhance member engagement and improve care management. 

Readers of this blog may be interested in finding out about a webinar being conducted by Orbita that will share lessons learned in developing a conversational virtual health assistant.

The webinar will take place on Wednesday, August 29th from 1PM-2PM Eastern and will feature Jessie Gatto, Senior Innovation Strategist & Information Designer at Humana Healthcare Trend and Innovation.

Humana’s innovation team recently completed a pilot that yielded highly valuable insights for developing the capabilities and know-how needed to roll out a successful voice initiative.

Find out more here.

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