From AIS Health Daily
Today’s feature story in the AIS Daily reports that Humana Inc. is testing a new retail-based primary care approach with Walgreens. Through a joint effort, Humana subsidiary Partners in Primary Care (PiPC) will furnish primary care and other services in two retail spaces in the Kansas City, Mo., area beginning this fall.
The story says that “The “neighborhood” approach will feature “health navigation” through which Humana representatives will be available in the stores to assist seniors in accessing numerous health-related services.”
This harks back to earlier times when Humana also owned hospitals and placed nurses in dedicated spaces within them to help seniors navigate health services, insurance, and Medicare claims filing. It was called the Humana Seniors Association and proved to be a successful integration that fostered customer loyalty.