Humana Once Again Named Top Payer in athenahealth® PayerView® Rankings

LOUISVILLE, Ky.–(BUSINESS WIRE)–For the second year in a row, Humana Inc. (NYSE: HUM) was ranked as the number one company for its ease of doing business with providers. Humana ranked number one in overall performance among 148 U.S. health insurers based on a review of 2013 claims-payment data conducted by athenahealth, Inc. (NASDAQ: ATHN).

“Humana is focused on serving as a dedicated partner to the provider community, and the PayerView ranking is a reflection of this ongoing commitment”

athenahealth announced the rankings in the 2014 PayerView® Report, an annual report that leverages athenahealth’s cloud-based data across its national network of health care providers. The 2014 PayerView data set analyzes 108 million charge lines and $20 billion in health care services billed in 2013.

“Humana is focused on serving as a dedicated partner to the provider community, and the PayerView ranking is a reflection of this ongoing commitment,” said Bruce Perkins, President of Humana’s Healthcare Services segment. “By facilitating the delivery of clinically excellent integrated care, we can help providers spend more time and resources on our members, which will lead to better health outcomes.”

In addition to its number one ranking in overall performance, Humana was also ranked number one in PayerView for the following measures among major payers:

Days in Accounts Receivable – Average amount of time it takes a provider to receive payment.
Eligibility Accuracy – Measures how well the payer’s eligibility of benefits transaction predicts the outcome of a claim.
Enrollment Efficiency – How easy it is for the provider to enroll in an electronic transaction with the payer.
“We are pleased that, for the second year in a row, Humana has earned the number one spot among 148 payers for its overall performance on our 2014 PayerView rankings,” said Todd Rothenhaus, Chief Medical Officer, athenahealth. “PayerView provides unprecedented, actionable insight into the provider-payer relationship, helping to drive more efficient, effective health care across the United States.”

Humana has a strong history of high rankings from athenahealth. This year marks the sixth time that Humana has been ranked number one among major payers in the nine-year history of the athenahealth PayerView rankings.

The 2014 PayerView results rank commercial and government health insurers according to specific measures of financial, administrative, and transactional performance. Rankings are derived from athenahealth’s athenaNet® database, which to date includes more than 52,000 providers across 50 states. To see the full 2014 PayerView Report, please visit

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