HARRISBURG, Pa. & PITTSBURGH–(BUSINESS WIRE)–Got a question about Medicare or individual insurance coverage? Now you can ask a person. Face to face. One-on-one.
“Our new kiosks allow consumers to meet in person, face-to-face with a HealthAmerica representative to discuss their specific coverage needs rather than over the phone or going online”
That’s the premise behind HealthAmerica’s new kiosks that opened in 13 malls last month across Pennsylvania. The kiosks are aimed at consumers who want to understand and evaluate their Medicare and individual health plan options by personally meeting with a health insurance specialist.
“Our new kiosks allow consumers to meet in person, face-to-face with a HealthAmerica representative to discuss their specific coverage needs rather than over the phone or going online,” said Mary Lou Osborne, chief operating officer for HealthAmerica. “By locating in malls, we are placing our individual and Medicare health plan products closer to consumers.”
Osborne said the HealthAmerica insurance kiosks are a response to growing trend of more consumers buying their own insurance and seniors looking for more choices to navigate through their insurance options. “Consumers want to be more informed and better understand all of their health care options,” added Osborne. “Plus, we want to be even more recognized in the marketplace as consumers shift to play a bigger role in choosing their own individual health plan.”
The types of services provided at HealthAmerica kiosks include a benefits check-up, assistance with questions, and information on the local Medicare Advantage plan. The “benefits check-up” is provided in conjunction with the National Council on Aging. Health insurance specialists will review a senior’s benefits to help them find and enroll in all the benefits to which they are entitled including federal, state, local and private programs that help pay for prescription drugs, utility bills, meals, health care and other needs.
With over 36 years of providing health care benefits, HealthAmerica has earned a reputation as one of the most trusted and experienced health insurers in Pennsylvania. The company ranks 14th in the nation for HMO and POS plans by the National Committee for Quality Assurance, and its Medicare plan ranks 28th nationally. It has ranked among the top health plans by NCQA for six consecutive years. HealthAmerica provides a range of traditional and consumer-directed health insurance products, including self-funded, Medicare, Medicaid, indemnity, nongroup, and pharmacy plans. It currently has “Excellent” accreditation by the NCQA for its commercial HMO, POS, and Medicare plans. HealthAmerica’s corporate offices are in Harrisburg, Philadelphia, and Pittsburgh, Pennsylvania. For more information, visit HealthAmerica’s website at www.healthamerica.cvty.com.