WellPoint Recognized on the 2010 InformationWeek Top Technology Innovators Across America List

WellPoint, INC, (NYSE: WLP) announced that it made this year’s InformationWeek 500, an annual listing of the nation’s most innovative users of business technology. The 2010 list was revealed at an awards ceremony during the InformationWeek 500 Conference that took place in California.

“WellPoint is pleased to be recognized by InformationWeek as a top technology innovator in America,” said Lori Beer, Chief Information Officer, WellPoint, Inc. “WellPoint is committed to using technology and data to better understand the health and health-behaviors of its members so that we can create programs and products designed that can help improve their health and the quality of their lives.”

InformationWeek identifies and honors the nation’s most innovative users of information technology with its annual 500 listing and also tracks the technology, strategies, investments and administrative practices of America’s best-known companies. The InformationWeek 500 rankings are unique among corporate rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.

“For 22 years, the InformationWeek 500 has honored the most innovative users of business technology,” said InformationWeek Editor In Chief Rob Preston. “As we start to emerge from the worst recession in decades, the IT focus is now on driving growth – new sources of revenue, new relationships with customers, even new business models. This year’s ranking placed special emphasis on those companies and business technology executives leading that charge.”

Additional details on the InformationWeek 500 can be found online at www.informationweek.com/iw500/.

About WellPoint, Inc.

WellPoint is the nation’s largest health benefits company, with more than 33 million members in its affiliated health plans, and a total of more than 69 million individuals served through all subsidiaries. As an independent licensee of the Blue Cross and Blue Shield Association, WellPoint serves members as the Blue Cross licensee for California; the Blue Cross and Blue Shield licensee for Colorado, Connecticut, Georgia, Indiana, Kentucky, Maine, Missouri (excluding 30 counties in the Kansas City area), Nevada, New Hampshire, New York (as the Blue Cross Blue Shield licensee in 10 New York City metropolitan and surrounding counties and as the Blue Cross or Blue Cross Blue Shield licensee in selected upstate counties only), Ohio, Virginia (excluding the Northern Virginia suburbs of Washington, D.C.), and Wisconsin. In a majority of these service areas, WellPoint does business as Anthem Blue Cross, Anthem Blue Cross and Blue Shield or Empire Blue Cross Blue Shield (in the New York service areas). WellPoint also serves customers throughout the country as UniCare. Additional information about WellPoint is available at http://www.wellpoint.com/.

UnitedHealthcare DocGPS Physician Locater Now Available for BlackBerry, Android and iPhone 4

UnitedHealthcare has released its newly enhanced DocGPS application, putting its vast network of doctors, hospitals, urgent care centers and other health care services in the hands of even more consumers.

DocGPS 2.0 is now compatible with select BlackBerry devices, Android smart phones and iPhones, including the new iPhone 4.

DocGPS enables users to locate an in-network doctor or hospital within UnitedHealthcare’s nationwide care provider network of more than 600,000 physicians and care professionals and 5,000 hospitals. It can then show the care provider’s location on a map, give detailed directions and enable the user to call the medical professional or facility by simply tapping on the search result.

DocGPS 2.0 offers several enhancements:

  • Search results now indicate UnitedHealthcare’s Premium® designation of doctors and health care facilities, helping plan participants find physicians and health care facilities that provide higher-quality, cost-effective care.
  • Users can specifically search for urgent care centers, making it easier for individuals and families traveling on vacation, or professionals on business trips, to locate an alternative to the local emergency room for routine illnesses or injuries.
  • Users can limit their searches to a specific mile radius from their current location based on the GPS signal, or by zip code.

“In today’s world, it’s critical that we continually improve and innovate with technologies that increase consumers’ access to high-quality, affordable health care,” said Dawn Owens, CEO of OptumHealth, a UnitedHealth Group company that helped develop DocGPS.

UnitedHealthcare first launched DocGPS for Apple Inc.’s iPhone in December 2009, becoming one of the first health companies to utilize GPS functionality in mobile devices to help consumers locate nearby doctors and health care facilities that are in their health plan’s care provider network. So far, DocGPS has had nearly 20,000 downloads.

DocGPS 2.0 is available as a free download on iPhones, select BlackBerry devices (Curve 8900, Storm 9530 and Bold 9000) and smart phones powered by Google’s Android operating system v1.5 and later. DocGPS now covers the majority of smart phones currently on the market. In the first quarter of 2010, the three mobile platforms – Android, iPhone and BlackBerry devices – represented about 85 percent of smart-phone sales, according to The NPD Group, an industry research group.

According to an October 2009 study by CTIA-The Wireless Association, nearly 80 percent of Americans said they are interested in receiving health care services via their mobile devices.

About UnitedHealthcare

UnitedHealthcare (www.unitedhealthcare.com) provides a full spectrum of consumer-oriented health benefit plans and services to individuals, public sector employers and businesses of all sizes, including more than half of the Fortune 100 companies. The company organizes access to quality, affordable health care services on behalf of approximately 25 million individual consumers, contracting directly with more than 600,000 physicians and care professionals and 5,000 hospitals to offer them broad, convenient access to services nationwide. UnitedHealthcare is one of the businesses of UnitedHealth Group (NYSE:UNH), a diversified Fortune 50 health and well-being company.

Humana Expands Reach with National Program to Support Additional 60,000 Living with Chronic Disease

Humana Cares, Humana Inc.’s (NYSE: HUM) complex care management division, will offer the potential to improve the quality of life for approximately 60,000 people in the United States who live with chronic disease and offer programs to address the medical and personal needs that materialize as a result.

Humana today announced its Humana Cares division, headquartered in St. Petersburg, is now hiring 270 additional associates in preparation for the January 2011 launch of its new program, Humana Cares Chronic Condition Management. The new associates will serve 60,000 Humana commercial health plan and Medicare Advantage members across the country suffering from chronic conditions, including congestive heart failure, obstructive pulmonary disease, coronary artery disease and complex diabetes.

In addition to touching the quality of life for so many, the additional 270 Humana Cares associates, to include telephonic managers, onsite field care managers and community health educators, will have a major economic impact on St. Petersburg and the surrounding Tampa Bay area. Humana Cares, which opened its doors in February 2009 with approximately 250 associates, expects to employ 780 associates by year-end.

“Humana Cares is fast becoming one of the premier health care employers in the Tampa Bay area,” said St. Petersburg Area Chamber of Commerce Chairman Sid Morgan, “and today’s announcement that Humana Cares will hire another 270 professionals this fall provides a much-needed boost to St. Petersburg’s business community and to the overall health of our bay area economy. The St. Petersburg Chamber applauds Humana Cares’ strong and growing commitment to St. Petersburg.”

“We’re very pleased that Humana has chosen to significantly expand its national chronic care management division here in St. Petersburg and bring hundreds of new jobs to our community,” said St. Petersburg Mayor Bill Foster. “It’s a great credit to the depth and skills of our labor pool that Humana Cares is once more growing its workforce and its business in our city.”

Humana Cares incorporates a holistic approach to helping those who live with chronic medical conditions, focusing not on a single disease but on the whole person.

“Today, in the United States, 38 percent of Medicare beneficiaries live with three or more chronic health conditions,” said Humana Cares President Jean Bisio. “Our goal is always to keep members independent and safe in their homes. At Humana Cares, we don’t manage a disease; we work side by side to help our members manage their health and improve their quality of life.”

And for the more than 50,000 Humana members under its current active complex care management program, this holistic approach is working. Humana Cares members have experienced a 36 percent decline in hospital admissions and a 22 percent drop in emergency room visits.

Humana Cares teams work together to:

  • Help members remain independent and safe in their homes
  • Create one-step care for both medical and quality-of-life needs, such as making sure members have safety items installed in their homes and ensuring their transportation and prescription needs are met
  • Provide education on self-care management, including preventive measures like teaching a diabetic to monitor and record daily blood sugar levels
  • Place a variety of remote bio-metric monitoring devices in the member’s home to provide education and peace of mind, and identify and treat events, such as escalating blood pressure, before they lead to emergency or inpatient admissions
  • Assist members in navigating through a complicated health care system
  • Put members in touch with community resources.

For more information about the new positions at Humana Cares or to apply online, please visit www.humana.com/resources/about/careers/.

About Humana

Humana Inc., headquartered in Louisville, Ky., is one of the nation’s largest publicly traded health and supplemental benefits companies, with approximately 10.3 million medical members and approximately 7.3 million specialty-benefit members. Humana is a full-service benefits solutions company, offering a wide array of health and supplemental benefit plans for employer groups, government programs and individuals.

Over its 49-year history, Humana has consistently seized opportunities to meet changing customer needs. Today, the company is a leader in consumer engagement, providing guidance that leads to lower costs and a better health-plan experience throughout its diversified customer portfolio.

CareFirst BlueCross BlueShield Launches HealthyBlue Product Portfolio

CareFirst BlueCross BlueShield (CareFirst) is introducing an innovative, new portfolio of health plans – called HealthyBlue – designed to foster and reward healthy lifestyles and promote collaboration between patients and their primary care physicians (PCPs). The products are specifically designed to make it easy for patients to seek necessary care, make them aware of their health risks, and provide them information and incentives to get and stay healthy.

“HealthyBlue is like no other health plan we have ever offered and unlike any other plan available in our region today,” said Chet Burrell, CareFirst President and CEO. “HealthyBlue offers direct, significant financial incentives to members who take control of their health care decisions and who work to improve their health status. If we are to keep health care affordable, it is essential that more focus be placed on keeping people healthy, not just treating them when they are sick. HealthyBlue is a firm step in that direction.”

CareFirst begins selling its HealthyBlue products for all market segments on September 1 and with coverage effective dates beginning October 1, 2010.

Members who enroll in HealthyBlue first select a PCP and complete an online health assessment. They then go to their selected PCP for a Health and Wellness evaluation. Members who meet certain health criteria can earn rewards of up to $300 for an individual and $700 for a family. Rewards will be paid as a Healthy Rewards gift card or as a contribution to a health savings account. Members who do not immediately qualify for a reward will work with their PCP to develop a Healthy Action Plan and can receive the reward if they achieve the goals of the plan.

HealthyBlue products contain a number of other innovative components aimed at removing obstacles to care and providing members with a variety of choices when accessing care.

  • Routine PCP office visits and preventive care at no cost (no copays or deductibles)
  • Generic medications at no cost for treatment of asthma, high blood pressure, cholesterol, depression and diabetes
  • A product design that provides members choice and flexibility in choosing physicians and accessing care by offering three options:

Option 1 – Provides the greatest cost savings and maximizes the benefits of member/doctor partnership when members seek care from their CareFirst BlueChoice personal PCP.

Option 2 – Allows members to obtain care directly through a CareFirst BlueChoice specialist without first obtaining a referral. This option costs a little more but offers members freedom when selecting a doctor.

Option 3 – Offers members the flexibility to visit any doctor in the CareFirst BlueCross BlueShield PPO network or any other provider outside of the CareFirst network. This option carries more expense to the member than Options 1 or 2.

“We know that there is already great interest in the marketplace in HealthyBlue,” Burrell added. “Coupled with our Primary Care Medical Home program which will launch in 2011, we believe CareFirst will have in place the industry’s most comprehensive approach to engage and reward its members and participating physicians for working together to improve health care quality and lower health care costs.”

About CareFirst

In its 73rd year of service, CareFirst, an independent licensee of the Blue Cross and Blue Shield Association, is a not-for-profit health care company which, through its affiliates and subsidiaries, offers a comprehensive portfolio of health insurance products and administrative services to nearly 3.4 million individuals and groups in Maryland, the District of Columbia and Northern Virginia. Through its CareFirst Commitment initiative and other public mission activities, CareFirst supports efforts to increase the accessibility, affordability, safety and quality of health care throughout its market areas. To learn more about CareFirst BlueCross BlueShield, visit our Web site at: